Finanace, Technology, Results!

Are You an Angel Investor (or Do You Want to Be One)?

November 23, 2011

On Wednesday, November 30th, the Wayne Brown Institute is hosting a gathering of angel investors (experienced or potential investors are welcome) from around the State and surrounding areas.

  • When: Wednesday, 30 Nov 2011, 11:30 a.m. – 6:00 p.m.
  • Where: Zions Bank – Founders Room, 1 South Main Street, 18th Floor, SLC 84111

Advanced CFO Solutions is a proud sponsor of the Wayne Brown Institute and we realize that angel investing is neither easy nor without significant potential risk so understanding the process and being well informed are important to success. The program will address many of the challenges and concerns that investor’s face and information that every angel investor should know (new developments in regulations, tax law, etc.) There will also be a session that focuses on fund raising from an entrepreneur’s perspective.

The presenters and panel members have been selected from experienced angel investors locally and nationally including Scott Frasier, Michael Levinthal, Tom Stockham, Bill Payne, Bruce MacCormick and George Feiger.

You can find a flyer on the event at: http://www.venturecapital.org/sites/1342/assets/62MV_angelupdate_flyer.pdf

or visit www.venturecapital.org to register.

I look forward to seeing you there!

-Kent Thomas

Is Another Downturn Looming? Are Your Ready if it Happens?

November 16, 2011

While many of our clients and other business owners who I talk to seem to be upbeat as their businesses are enjoying growth and increasing profitability, most, like me, also have a nagging concern about the economy.

Consider the unpredictability of the stock markets, the European Debt Crises and the uncertainty in our own Federal Government’s debt, regulation and the outcome of upcoming elections. I read economic reports and forecasts and find about as many opinions are there are forecasts made. In the fact of this kind of uncertainty, it is easy to have a “deer in the headlights” reaction – in other words we do nothing because we aren’t sure about how the results of a given action will impact the future.

This concern is completely understandable, but it is the exact opposite of what small businesses need to be doing right now. I recently read a great article on Forbes that provides excellent guidance on what you can and should be doing to prepare for a potential economic downturn and at the same time, moving your business forward in very deliberate and positive ways.

In his article, Chris Carey outlines “10 Ways to Risk-Proof Your Company”.  He starts by focusing on conserving cash and shoring up your lending relationships – this is sound advice. We learned in the last recession that businesses that had cash reserves and access to lines of credit not only survived the downturn but also were able to grow their market share while their competitors suffered – I believe that similar opportunities will exist again – if you are prepared to execute.

Mr. Carey also advises small businesses to carefully control expenses and capital expenditures – this includes the spending habits of the owners as well as finding ways to turn historically fixed expenses into variable expenses (think outsourcing and rent vs. buy) – this reduces your breakeven level and gives you more flexibility in extremely difficult situations.  He also reminds us that we need to review and re-engineer business processes (i.e., get the complexity out of your organization and make it easier for your team to execute) and to make sure that we have access to timely and accurate [useful] information about our business so that you can make decisions with confidence.

I support his ideas and recommend that you read the full article. You can find it here: http://www.forbes.com/sites/chriscarey/2011/09/28/10-ways-to-risk-proof-your-company-for-the-coming-downturn/2/

There are reasons to be positive and act with confidence. Good luck with your business – let us know if we can help!

Kent Thomas

Are Your Sales or Incentive Comp Plans Working?

October 31, 2011

We recently helped a client evaluate their sales compensation plan (it was not working well) and in the process we recommended and they agreed that they start over and create one from scratch.

It was an interesting process and reminded me of some key principles around compensation in general and sales comp in particular that I learned a long time ago, they are:

  1. Any compensation plan must be simple to understand, measure and track (this is the 30 second rule: if you cannot explain it completely in 30 seconds, it is probably too complex).
  2. Results must be easily and regularly reported so that the employee knows whether or not he/she is winning or losing at all times. I prefer that the sales person / employee be able to track and monitor her/his own results with the finance team available to support and verify.
  3. The plan must be consistent over time (i.e., you cannot change the goal line).
  4. The plan must clearly be in line with and support the business’ overall strategic goals. I can’t tell you how many times I’ve seen compensation plans that actually provided perverse incentive to the employee!

With respect to sales and incentive compensation, in my experience the more you can leverage compensation to results, the better off you’ll be in the long term. As the CEO, that means allowing your sales employees to earn more from their profitable sales results than they can from their salary. If their efforts provide profitable growth for the Company, do you really mind that they make more money than some of the company’s executives? Absolutely not! Rather you should be delighted – and so will they be.

The problem with salary-heavy compensation, of course, is that it decreases motivation and makes it virtually impossible for a small company to scale. Commission or bonus-focused compensation plans, however, provide tremendous upside for growth and allow CEOs to truly leverage their people. I’m not talking about a unitary system here that’s only good for the company – those plans will never work. Bonus-heavy compensation is ultimately better for everyone, providing ample opportunity for each member within the sales team hierarchy (and the company itself) to make more.

If your incentive compensation plan is not providing the incentive for your key sales team members to excel, it may be time to re-think and re-design a plan the better aligns everyone’s interests.

Good Luck!

State Sales & Use Taxes – Are You Sure You Don’t Have a Liability?

October 28, 2011

Based on what I am reading lately, more and more states are taxing cloud-based products and services.

The interesting part is that if your business provides or uses cloud-based computing, you may already have a liability that you may not be aware of. Not knowing what you don’t know is a very dangerous situation and can lead to unrecorded liabilities and related penalties and interest for businesses.

When a taxing authority decides to audit your business, they have the benefit of 20/20 hindsight and are not shy about being liberal as they interpret the law and calculate the tax bill.

You see, when it comes to collecting and remitting sales and use taxes to the state, it is the seller who is responsibleliterally. If your company sells something that is taxable and fails to collect and remit the tax, the state will assess the tax, penalty and interest to you. You can claim that it is the end user’s responsibility to pay the tax but you will have to collect from them!

The ability of a state to assess sales and use taxes is dependent on nexus: where a business has a physical presence. But when it comes to the cloud ― where services are sold to customers who may access them anywhere from servers located who-knows-where by companies that may be headquartered anyplace ― determining nexus, and the liabilities that go with it, is anything but straightforward.

The state of New York ruled that nexus is determined by where an application is used, not where it’s hosted. This has created something of an “economic nexus” that changes everything for the provider/seller and the customer.  “Out-of-state businesses establish nexus “when making sales through an agreement with a person located in that state and the in-state person refers customers to the out-of-state business through a website link” according to a senior tax manager at a national accounting firm.

This is a complex issue that is still evolving but if you use any cloud computing services such as Salesforce.com, Netsuite, QuickBooks on-line, or a third party hosting services, you could be incurring a liability for sales & use tax. If your business provides a cloud computing solution, you could be liable to charge, collect and remit sales & use taxes.

As the saying goes, “Forewarned is Forearmed” so now that you know what you don’t know, you can at least ask the right questions and make sure that you don’t get surprised by a large tax bill sometime in the future.  Good Luck!

Is Another Bubble About to Burst?

October 20, 2011

I don’t know about you, but I’ve started shaking my head over recent valuation trends and terms from venture capital – especially in Silicon Valley.

Some startups in the “hot” sectors are getting insane valuations based on projected revenue!

Hold on here, I just had a de ja vu moment – I’ve been here before… let me see. It was 1999 – 2000. I remember flying to Boston and New York for a two day visit to two venture funds and a private equity group to raise a mezzanine round of financing prior to the IPO of a client. My task was to get commitments for twenty million. These were two funds that we had met with several times and we knew that they were very interested in our space. Well I was successful times three – I got commitments for up to sixty million and spent no more than four hours with each group!

I remember flying home to Utah and shaking my head, wondering how I just accomplished what I had done. Now I remember what I learned that time around – there was no rationale around valuation or investment criteria. I’ve also recalled the aftermath of the bubble bursting – the so called “nuclear winter” of raising capital. No one was making new venture investments and a lot of businesses folded.

Lest we be forced to re-live history, let us remember the lessons from the past. I found this blog post titled ‘Another Prick; Is the Bubble Over?‘ that does a good job of reminding us – read and learn or re-live and suffer!!!

Here is the full reference to the post I mentioned: http://blog.openviewpartners.com/another-prick-is-the-bubble-over/?referrer=exacttarget

—Kent

Life-long Learning and Competence

October 19, 2011

Life-long learning is at the core of competency and competency may be the most visible, expected and measurable attribute that sets a good CFO apart from the typical accountant. Unfortunately having the “CFO” title or even having the CPA designation does not guaranty competency.

I passed the CPA exam over 30 years ago. What I had to know to pass the CPA exam then is a very small fraction of what I have had to learn in order to remain competent. Generally Accepted Accounting Principles now occupy almost ten times as many pages as they did then. In the process, I have had to specialize (i.e., restrict the work that I do) in order to feel confident that I can provide the services and results that my clients need and expect.

CFO’s aren’t the only group with this challenge, I once read that many of a computer programmer’s skills learned in college are almost obsolete within five years after graduation. In a paper published in 2007, the authors, Jim Allen, Rolf van der Velden found that “the average ‘half-life’ of competencies acquired during tertiary [post-high school] education may lie somewhere in the range between 10 and 15 years. . .”

This study and my experience indicates that not only do we have to have a plan for renewing our competencies, but perhaps just as importantly, we should develop a core of intellectual tools or skills that will never become obsolete. These skills, while not always directly related to our specific career or job, are more general in nature (e.g., analytic, problem-solving, social, leadership and attitudinal skills) and give us the ability and judgment to actually use what we know to provide the results that our jobs or clients demand.

I have found that individuals in our profession who do not develop and hone these “general skills” tend to get caught up in the “rut” of their job. They suffer from what I call “one year of experience ten times” rather than ten years of experience! As a result, while they may be able to produce accurate, basic financial reports, they struggle to provide real information that is useful to the business owners and managers, thus their value to the organization(s) that they serve is questionable.

As a profession, CPA’s are fortunate because we are required to participate in a minimum amount of continual professional education (CPE) experiences each year in order to keep our licenses current. This gives us the opportunity to self assess and take the courses that we most need in order to maintain our competency. Unfortunately, I’ve heard far too many fellow CPA’s admit (and in some cases boastfully announce) that they take the easiest and cheapest CPE that they can find. What a waste of time, money and effort! What a shortsighted and destructive perspective! Unfortunately these “professionals” won’t be sufficiently competent in a few years and their prospects for advancement or even employment will be limited. Even more unfortunate, however, is the damage that they will do to their employers / clients and to the reputation of our profession.

A long-term, and what I believe appropriate, view of life-long learning dictates:

  1. That we acknowledge what we don’t know. My friend Chuck Coonradt of The Game of Work calls not knowing what we don’t know “unconscious incompetence” – what a great phrase and how true! In order to know what we don’t know, we have to learn what we should know.  I like to use a portion of my education investment on update courses and general information about accounting, finance, business and economics.
  2. That we use some portion of our educational budget to keep sharp and up-to-date in the areas where we most commonly practice so that there is never a question about our competency in our practice specialty.
  3. That we spend time learning skills that will help us in the long-term. This is where learning about enabling technologies and the latest financing and accounting techniques allow us to take a step beyond minimal competency towards “expert” status.
  4. That we start viewing life-long learning as an investment rather than a cost. It is an investment in our future and the return on investment is real and easily measurable over time.

Remaining competent sounds like a lot of work doesn’t it? Well it is, actually and that is the way life works. We cannot achieve greatness in any aspect of our lives by dedicating only the minimal amount of effort required. Beyond the confidence that we gain from knowing that we are truly competent and that we can deliver exceptional results to our clients or employers, we also receive the added personal benefit of being in greater demand and that equates to higher value (i.e., compensation).

Let’s not ignore the value of a great reputation as we consider gaining and retaining competency in the work that we do – especially in a small community like Utah. Believe me, your personal and professional reputations regularly precede you as you apply for a new job or look for an introduction to that new, prized client. Your goal is to have your reputation be the only thing that the new employer needs to know about you in order to make the decision to hire or retain.

Take it one step at a time and log your progress. You will be surprised at how quickly you can recover from stagnant and frustrated to competent and confident. Good Luck!

Financial Statements – Where Is The Value?

May 27, 2011

Are you tired of financial statements with little to no value?

As I meet with one business owner after another, I am astonished with what they have to work with to run their businesses. The ones that are doing well have a simple balance sheet and income statement printed from their accounting system for a single month. Many business owners aren’t even fortunate enough to have that!

So what is wrong with a balance sheet and income statement for a single month? The answer is lack of perspective. How do you know if the numbers you are viewing are good, bad or somewhere in between? Without perspective, you really have no idea!

Gilbert Keith Chesterton said: “It isn’t that they can’t see the solution. It is that they can’t see the problem.”

How does this relate to financial statements?

When reviewing financial statements you should be able to answer certain questions, such as: How did the company perform compared to the last few months? How did the company perform compared to last year, for the month and year-to-date? How did the company perform compared to its strategy, as outlined in the annual budget or to years past?

A company may have a loss for the period and be doing very well when compared to budget and compared to years past. Additionally, the company may be profitable for the period and be doing poorly when you consider where it could or should be.

If you don’t have financial information that properly identifies the problems within the company, how can you possibly be in a position to identify or offer a solution? If your company’s financial statements aren’t providing you with the financial information you need to effectively run your business, consider contacting Advanced CFO Solutions for accounting and financial solutions with perspective and value.

Jerry Vance, Partner
Advanced CFO Solutions

Do your employee’s dislike expense reports?

May 18, 2011

Does your sales team constantly use the excuse of traveling for not submitting expense reports in a timely manner?  If so, you may want to try Expensify, a solution recommended by Advanced CFO Solutions.  Expensify is a complete online expense management service that does everything from importing your expenses and receipts from your credit cards and mobile phones, to processing expense reports online. Though designed specifically for small businesses, Expensify is in wide use by many, from individual contractors and sole-proprietors managing individual expenses, up to companies managing a thousand employees or more. Expensify is free to start and is easy to use.  Try it for your next expense report at www.expensify.com.   You will not regret it!

 

 

Advanced CFO Testimonial: Nelson Laboratories, Inc.

April 29, 2011

Nelson Laboratories“As a small company beginning to deal with mid-size company growth issues, we needed some guidance and advice.  We found Advanced CFO solutions and they fit the bill perfectly.

They helped us update our financial reporting, improve our audit readiness, and create a layer of managerial reporting and forecasting that have been essential tools in running our business.

I consider them a trusted partner that we will continue to rely on to augment our experience, knowledge, and acumen.”

Jeffery R. Nelson, M.B.A. SM(NRCM)
President/CEO
Nelson Laboratories, Inc.

Want Respect? Add Value and Produce Results!

April 13, 2011

In a recent article from cfo.com the author discusses the proper role of the finance / accounting team – an issue that is finally getting the attention that it deserves. The author tells of a personal experience that is far too common:

“I once joined a company where the finance department was viewed with some disdain. Rather than being seen as helpful, it was regarded more as an obstruction because, many felt, it didn’t understand the business. Finance was seen as a necessary evil that was all about historical reporting, playing the role of corporate cops focused on policy and procedure, and stressing form over substance.”

This lack of respect was symptomatic of the fact that the finance staff was trying to control the business rather than serve it. By putting disproportionate emphasis on accounting issues, they were limiting the organization’s business potential and putting its very existence at risk. I was certain we could properly account for all the business activities, right down to shutting off the last light. But we needed to focus more on future market potential while still meeting all fiduciary responsibilities.”

Unfortunately we see this same situation over and over again but it can be changed and with the right leadership, the team can catch the vision, produce results and gain respect by delivering its highest and best value to the business. Finance is responsible for timely, accurate and actionable information and analysis to help everyone in the company make better decisions – this is much than mere financial statements at the end of the month. Team members must learn how to serve the organization by integrating themselves into and becoming strategic partners with operating units while maintaining their important fiduciary/oversight role.

Respect is earned, over time, by delivering consistent, valuable results. Finance is in a position to know more about a business than almost any other department and can create essential value if the team members understand the vision, assume their proper roles and use their knowledge to serve the operating units and guide their company to success.

If your finance staff does not see this vision or is not delivering this kind of value, let’s talk about how to make that happen!